Logos, Trademarks & Branding Policy

Effective date: 01.12.20

Last updated: 01.12.25

At MyteandBoo, many of our personalised products include branded elements, such as company logos or client-supplied artwork. This policy outlines how we handle logos, trademarks, and branding provided by customers.

1. Customer Responsibility for Copyright & Trademark Permissions

When you request that a logo, trademark, character, or branded design is placed on a personalised item, you confirm that:

  • You have full rights, ownership, or written permission to use and reproduce that logo or artwork.
  • You are authorised to request MyteandBoo to apply this artwork onto personalised goods.
  • You accept full responsibility for ensuring compliance with copyright, licensing, and trademark laws.

MyteandBoo does not verify or obtain permissions on your behalf.

It is the customer’s sole responsibility to confirm that they are legally permitted to use the artwork they provide.

2. No Liability for Unauthorised Artwork

MyteandBoo accepts no responsibility or liability for:

  • unauthorised use of logos or trademarks
  • copyright or licensing violations made by the customer
  • any legal action arising from artwork submitted by the customer

By submitting artwork, you agree to indemnify MyteandBoo against any claims, damages, or losses originating from improper or unauthorised use of branding.

3. Artwork Review & Right to Refuse Orders

To protect brand owners, customers, and ourselves, we reserve the right to decline or cancel orders that:

  • contain artwork we believe may violate trademark or copyright laws
  • include protected intellectual property where we know permission is unlikely to have been granted
  • include designs that are offensive, inappropriate, or illegal
  • include artwork associated with highly controlled licensing (e.g., major entertainment brands)

Examples of commonly restricted brands include (but are not limited to):

  • Disney
  • Star Wars / Lucasfilm
  • Marvel
  • Sports teams
  • High-profile brands with protected trademarks (e.g., Nike, Louis Vuitton, etc.)

We make these decisions at our discretion and may request additional evidence of permission if needed.

4. Corporate & Client Logos

When printing corporate or client logos (e.g., for events, travel gifts, hotels, tourism partners), we assume that:

  • the organisation or individual placing the order is authorised to use that logo
  • the logo reproduction is for legitimate business or gifting purposes
  • all necessary permissions have been obtained internally or via the client

Again, MyteandBoo will not be held responsible for verifying such permissions.

5. Storage of Artwork Files

We may store logo files or artwork you provide for future repeat orders unless you request removal.

You may ask us to delete your artwork at any time by contacting:

[Insert email]

6. If an Issue Is Identified

If we believe a logo or design may conflict with intellectual property rights:

  • We will contact you to discuss the issue
  • You may be asked to provide proof of permission
  • In cases where permission cannot be confirmed, we will decline the print request

Your order will be refunded for any items we do not produce.