TERMS & CONDITIONS (T&Cs)
Effective date: 01.12.20
Last updated: 01.12.25

Welcome to MyteandBoo (“we”, “us”, “our”). These Terms & Conditions govern your use of our website myteandboo.com and your purchases from our online store. By using our site, you agree to these Terms in full.

1. About Us
Controller:

MyteandBoo
Address: Unit 18 West Well Farm, Barton Road, Tingewick, Buckingham, MK18 4BD

Email: natasha@myteandboo.com

2. Personalised Products

We specialise in personalised items for the travel industry.
Because personalised products are made uniquely for you, they:

  • cannot be resold
  • cannot be changed once production begins
  • are not eligible for returns or refunds unless faulty (see Section 7)

Please double-check spellings, dates, colour choices and customisation details before placing your order.

3. Ordering

When you place an order, you will receive an email confirmation.
Your order is accepted once payment is processed and we begin production.
We reserve the right to cancel or refuse an order where:

  • personalisation requests breach copyright, contain offensive content, or are inappropriate
  • payment cannot be processed
  • an item is out of stock or incorrectly priced (very rarely)

4. Pricing & Payment

All prices are shown in GBP (£) unless stated otherwise.
Payment must be made in full at checkout via our secure payment partners.
We do not store your full card details.

5. Shipping

See our Shipping Policy for delivery timeframes and details.

6. Intellectual Property

All designs, photography, text, branding, and content on MyteandBoo are our intellectual property.
You may not copy, reproduce, or distribute our content without permission.

7. Returns, Refunds & Faulty Items

Personalised items cannot be returned, except if:

  • the item is faulty, damaged, misprinted, or incorrect due to an error on our part.

See our Returns Policy for details.

8. Limitation of Liability

We are not liable for:

  • delays caused by third-party couriers
  • incorrect personalisation instructions entered by customers
  • indirect or consequential losses

Nothing limits your rights under consumer law.

9. Changes to These Terms

We may update these Terms occasionally. Please review them regularly.

10. Contact Us

For any questions:
Email: [Insert email]
Address: [Insert address]