Delivery & Turnaround

We know you’re excited to receive your Myte&Boo order, so we work hard to get everything made, packed and on its way to you as quickly as possible.

As our products are personalised and made to order, we don’t hold finished stock. Every order passes through our little Myte&Boo production line — from artwork and approval to making, checking, packing and finally posting.

Our usual turnaround

To keep things running smoothly as we continue to grow, we now work to a set production schedule:

Artwork: Monday, Wednesday & Friday
Production & packing: Tuesday & Thursday

We aim to send your artwork for approval within 24 hours of your order. Once approved, your order will go into production on the next available production day.

If you need amendments to your artwork, these will be picked up during our next artwork day and resubmitted for approval.

How your order is posted

All Myte&Boo orders are sent via Royal Mail Tracked 48.

We post orders on Tuesdays and Thursdays, and Tracked 48 delivery is generally expected within around 48 hours of dispatch.

Please remember that the delivery time starts once your order has been dispatched, not from the date your order was placed. As everything is personalised and made especially for you, please allow time for artwork, approval and production too.

Need it sooner?

We have options available at checkout if you need a faster service.

You can upgrade your postage to Royal Mail Tracked 24, or, if your deadline is particularly tight, choose our Jump the Queue option to prioritise your order within our production schedule.

We’re always happy to help with urgent orders where we can. Just bear in mind that prioritising one order can mean moving others around, so our Jump the Queue option allows us to manage this fairly.

If you have a specific date you need your order for, please let us know in your order requirements. We’ll always do our best to help.

A little note about Royal Mail

Once your order has left us, it’s in the hands of Royal Mail. While Tracked 24 and Tracked 48 are the services we use, delivery times are not guaranteed and can occasionally take a little longer during particularly busy periods.

Your order will be carefully packed and sent with tracking, and we’ll always do everything we can to get it safely on its way to you.